Booking Terms | Three Valleys Expedition

Last updated: September 2026

1. Booking Process

All bookings must be made through our website, email, or WhatsApp. Once we receive your enquiry, we will provide a personalized itinerary and quotation. Upon your acceptance, a booking is confirmed only after we receive the required deposit or full payment.

2. Payment Schedule

Deposit: A deposit of 30% of the total package price is required to confirm the booking unless otherwise stated.
Balance: The remaining balance is due at least 30 days before the scheduled arrival date.
Late Bookings: For bookings made within 30 days of arrival, full payment is required immediately upon confirmation.
Payment Methods: We accept bank transfer, credit/debit cards, and other methods as indicated on our website.

3. Booking Confirmation

You will receive a booking confirmation email with your itinerary, payment details, and other relevant documents once your booking is finalized.

4. Changes to Bookings

We understand that plans may change. You may request changes to your itinerary (dates, accommodation, services) subject to availability. Any additional costs incurred due to changes will be borne by you.

5. Cancellations and Refunds

Please refer to our Cancellation & Refund Policy for detailed guidelines on cancellations.

6. Group Bookings

For group bookings (5+ travelers), special terms may apply. Please contact us for details.

7. Validity of Quotations

All quotations are valid for 14 days from the date of issue. Prices may be subject to change due to currency fluctuations, government taxes, or increases in transportation/hotel costs.

8. Passport and Visa Requirements

It is your responsibility to ensure that your passport is valid (at least 6 months beyond your travel dates) and that you obtain the necessary visa and permits for entry into Bhutan. We can assist with visa processing but are not liable for delays or refusals.

9. Travel Insurance

We strongly recommend that you purchase comprehensive travel insurance to cover trip cancellation, medical emergencies, and personal belongings.

10. Special Requests

We will do our best to accommodate dietary, accessibility, or other special requests, but cannot guarantee them. Please inform us at the time of booking.

11. Complaints and Disputes

If you have any issues during your journey, please notify us immediately so we can resolve them promptly. Any complaints must be submitted in writing within 30 days of the completion of your trip.

12. Contact Us

For questions about these Booking Terms, please contact:

Three Valleys Expedition
Post Box 163, Changidaphu, Zeri Lam
Thimphu, Bhutan
Phone: +975-77452490
Email: bookings@threevalleyexpedition.com